The Patient Operations OS for UAE clinics

Never miss a patient.
Even at 2am.

Booking, patient conversations, and your whole front office — in your patients' own dialect, on top of the EMR you already use. Live across WhatsApp, Instagram & Messenger in 48 hours.

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T

Tahsin.ai

Online · Responds in seconds

Today · 2:13 AM
Message

What happens at 11 PM

Every unanswered message
is a patient choosing someone else

Without Tahsin.ai
Tonight · UAE
مرحباً، هل تقبلون مواعيد الغد؟
11:47 PM
11:47 PM · Message delivered — no response.
2:14 AM · Still waiting…
Patient booked with a competitor.
With Tahsin.ai
Tonight · UAE
مرحباً، هل تقبلون مواعيد الغد؟
11:47 PM
Tahsin.aiHi! 👋 Of course — I've booked you for tomorrow at 10 AM with Dr. Sara. Confirmation sent!
11:47 PM
11:48 PM · ✅ Appointment confirmed.
Revenue captured while you slept.

This plays out in UAE dental clinics every night. It doesn't have to.

0/7Always available
<0sReply time
0Arabic dialects, not just MSA
0hGo-live setup
Meta Business Platform
UAE Data Residency
256-bit Encrypted
GDPR + UAE PDPL
The Problem

Your clinic is losing patients
every single night

Missed after-hours messages

Patients WhatsApp at midnight and hear nothing until morning. By then, they've booked elsewhere.

A front office scattered across apps

Your receptionist juggles WhatsApp, Instagram, the phone and a paper diary — answering the same ten questions all day, with nothing in one place. That's not why you hired them.

Expensive coverage with gaps

Night shifts cost 3× the normal rate — and you still miss Ramadan hours, weekends, and public holidays.

Instagram DMs going to your competitors

Patients under 35 discover clinics through Instagram. When they DM about veneers at 10 PM and hear nothing back, they scroll to the next clinic. Every unanswered DM is a warm lead you paid to generate — handed away for free.

Features

Everything your receptionist does,
at 100× the speed

Most used

Instant FAQ replies, every channel

Prices, hours, location, procedures — answered in under 5 seconds on WhatsApp, Instagram DM, and Messenger. No waiting, no voicemail.

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Automatic booking

Patients book, reschedule, and confirm appointments — zero human input required.

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Arabic, in their dialect

Detects the patient's language and Gulf dialect automatically — Khaleeji, Egyptian, Levantine and more. Replies the way they actually speak, not textbook MSA.

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Lead qualification

Captures name, treatment type, and urgency automatically. You wake up to a clean summary.

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UAE-specific

Works during Ramadan

Responds at 3 AM Suhoor hours with culturally-aware, respectful messaging. The UAE's most overlooked dental window.

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Live in 48 hours

We handle the entire setup. You start receiving qualified bookings before the week is out.

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The OS surface

Unified Conversations Inbox

Every conversation across WhatsApp, Instagram, and Messenger in one console — web and a native mobile app. Your team takes over any chat with one click and hands it back to the AI when done. This is the OS your front desk logs into.

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Omnichannel

Three channels. One AI.
Zero missed patients.

The Standard

WhatsApp

The most-used messaging app in the UAE — 92% of smartphone users have it active daily. Tahsin.ai handles appointment requests, FAQs, pricing, and re-engagement automatically, around the clock.

New

The Growth Channel

Instagram DM

The #1 inbound channel for UAE dental patients under 35. When a patient sees your reel about veneers and DMs at 10 PM, Tahsin.ai replies in under 5 seconds with a price guide and a booking link.

New

The Loyalty Channel

Facebook Messenger

Keeps your 35+ patient segment — and their referrals — in the loop. Re-engagement, appointment reminders, and treatment follow-ups, all from the same Tahsin.ai backend.

All three channels are powered by the same AI and flow into one inbox your team logs into — trained on your clinic's services, pricing, and policies. Adding Instagram or Messenger doesn't mean retraining the system — it means opening another door for patients who are already looking for you.

Security & Privacy

Enterprise-Grade Security. Built for Healthcare.

Patient data is sensitive. We treat it that way.

Encrypted in Transit & at Rest

Messages travel over WhatsApp's encryption and TLS, and are stored encrypted at rest — isolated per clinic, with strict access controls so only your team can view your conversations.

Certified Infrastructure

SOC 2 Type II & ISO 27001

Patient data is stored on Supabase — independently audited infrastructure certified to SOC 2 Type II and ISO 27001 international standards.

Zero Medical Access

The AI has no connection to your clinic software, patient records, or billing systems. It only knows what you tell it.

Plans

Built around your practice.
Priced after we talk.

Every clinic is different. Tell us about yours — we'll put together a plan that fits.

Single Clinic

Everything you need to never miss a patient again

Ideal for: Solo practitioners & single-branch clinics
  • Conversations Inbox — WhatsApp, IG & Messenger
  • Replies in your patients' own dialect
  • Instant FAQ automation
  • Lead capture & qualification
  • Web + mobile console
  • 1 clinic location
Talk to us
Most Popular

Growing Practice

Automate booking end-to-end and grow without adding headcount

Ideal for: Clinics with 2–5 staff and active appointment flow
  • Everything in Single Clinic
  • Smart Booking — book, reschedule & confirm
  • Works with your existing EMR & calendar
  • Booking reminders & confirmations
  • Analytics dashboard
  • Ramadan mode
  • Priority support
Get a custom quote

Multi-Location

One Patient Operations OS running every branch, simultaneously

Ideal for: Group practices & dental chains across the UAE
  • Everything in Growing Practice
  • Unlimited clinic locations
  • Centralised multi-branch console
  • Per-branch reporting
  • Dedicated account manager
  • Custom EMR connectors & onboarding
Let's talk
What's included in every plan
💬Unified Conversations Inbox (web + mobile)
📸WhatsApp, Instagram & Messenger
🗣️Arabic in 5 dialects + English
🙋One-click human takeover & resume
📅Smart Booking — book, reschedule, confirm
🎯Lead capture & qualification
🔔Booking confirmations & reminders
📊Analytics dashboard
🗂️Works with your existing EMR & calendar
🌙Ramadan mode
🏢Multi-location support
📚Custom knowledge base
Live in 48 hours
🔒UAE data residency & encryption

Coming soon

📣Broadcast & campaign messaging
🔁Patient re-engagement flows
🤙AI voice call follow-ups
Automated review collection
Get started today

Ready to stop
missing patients?

Book a 20-minute demo. We'll show you the OS live — inbox, booking, and dialect-native replies — on your own clinic's data, and give you a custom setup plan. No commitment required.

Book a Free Demo

30-minute discovery call. Live in 48 hours after sign-up.

or email team@tahsinai.com